I am looking for a print in a different size/material than offered on your website, what do I do?
I can always create a custom product for you, all you need to do is send an e-mail to email@example.com with your request. Please note that production time might take longer, and shipping costs may be higher when ordering something very large.
Update dec. 2021: at the moment I'm only offering prints from my current stock in my webshop. If you're seriously interested in a size that is out of stock, please send me a request on firstname.lastname@example.org
Why are some of your works not available in bigger sizes, while other works are?
Some of my older works were made in a lower resolution, and to guarantee the best possible quality I'm not offering the biggest sizes for those.
When can I expect my order to arrive?
All products/orders are created on demand, which will take a maximum of 5 business days. After this I will ship the products to you as soon as possible, which will take an additional:
1-3 business days for The Netherlands
2-7 business days for other EU countries
5-7 business days for the United States
5-7 business days for Canada
5-10 business days for Australia.
I cannot be held accountable for any of the following:
- Delays due to the COVID-19 situation or any holidays;
- Additional custom fees for orders outside the EU;
- Errors caused by the local delivery service;
- Unsuccessful delivery due to an incorrectly specified delivery address;
- Unsuccessful delivery due to absence at the delivery address.
However I will of course always try to advice you in the best way possible for any action that should be taken in case of a situation as listed above.
Do you accept refunds?
No, sorry. All products are created on demand, which means I cannot give you a refund when you change your mind.
When your products are damaged during shipping, you can contact me with pictures of the damage and I can send you a replacement free of charge.
I cannot be held accountable for problems at delivery companies. However I can always advice you in a case of a e.g. failed delivery, but please make sure your address information is 100% correct and you follow any instructions from your local delivery company.
Are you available for custom work?
Yes, I am! Please send an e-mail to email@example.com for requests.
Can I use your work for my album cover, advertisement, merchandise etc.?
Most of my works are available for a non-exclusive license, which means you cannot use my art for free. If you're interested in a piece, please send an e-mail to firstname.lastname@example.org
Do you want an all-exclusive license? Check out my available work here on Art Grab: https://artgrab.co/art/irie.wata